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We are looking for a Senior Business Development Manager to drive Hopegoo's growth in the Malaysian market. You will own the partnership strategy from end to end — identifying, engaging, and securing strategic B2B partners across hotels, airlines, and local travel suppliers — to enhance our inventory quality and exclusive competitiveness, and ultimately fuel GMV growth on both sides of the platform.
This is a high-impact, autonomous role for a deal-maker who knows the OTA ecosystem inside out and is energized by building long-term, mutually rewarding partnerships.
Key Responsibilities
Strategic Partnership Development
Independently own the full partnership lifecycle in your target region — from prospecting and outreach to negotiation and contract signing — with a focus on hotels, hotel chains, regional airlines, and unique travel suppliers.
Develop a deep understanding of each partner's business pain points and growth objectives; design win-win partnership structures covering commercial terms, marketing support, and data enablement.
Lead negotiations end-to-end, close contracts, and secure terms that protect and advance the company's commercial interests.
Use data-driven insights to advise partners on their business performance and co-build growth strategies that deliver sustained GMV uplift.
Market & Competitive Intelligence
Continuously monitor regional market dynamics, competitive landscape, and industry trends — identifying new commercial opportunities and emerging threats.
Analyze partners' performance across competing platforms; translate findings into actionable input for our product, operations, and marketing strategies.
Cross-Functional Collaboration
Act as the critical bridge between external partners and internal teams (Product, Tech, Operations, Marketing, Legal) — coordinating resources to ensure smooth project execution and delivery.
Channel partner feedback to the Product team, driving platform improvements that elevate the B-side experience.
Requirements
5 years of experience in B2B business development, strategic partnerships, or key account sales — must have OTA, online travel, or hospitality tech background.
A proven track record of closing B2B partnership deals; an established network of partners and industry contacts is a strong plus.
Excellent end-to-end commercial negotiation skills, with a solid record of contract execution.
Comfortable with frequent regional travel and flexible working hours to align with cross-border counterparts.
Genuine passion for the travel industry, high integrity, and a collaborative mindset.
What's Nice to Have
Existing relationships with hotel chains, regional airlines, or travel suppliers in Southeast Asia
Bilingual or multilingual capability (English Mandarin)
Experience launching or scaling an OTA platform in a new market
