<p>Takealot Fulfilment Solutions (TFS), a division of Takealot Online (RF) (Pty) Ltd, is looking for a highly talented <strong>Operational DC Manager</strong> to join our team in <strong>Johannesburg - Eastport.</strong></p><p><br></p><p><strong>Join Our Mission at Takealot Fulfilment Solutions | We Are TFS</strong></p><p><br></p><p>Revolutionising e-commerce logistics in South Africa with cutting-edge technology and operational excellence. We deliver 30+ million orders annually, empowering businesses and driving economic growth.</p><p><br></p><p><strong>Who We're Looking For:</strong></p><p>Innovative, ambitious individuals ready to shape the future of e-commerce logistics. At TFS, "Uniquely You" meets "Powerfully Us", where your individuality strengthens our collective mission.</p><p><br></p><p><strong>Why Join TFS:</strong></p><ul><li>Purpose-driven impact: Transform lives through logistics innovation</li><li>Advanced technology: Work with cutting-edge systems in a fast-paced environment</li><li>Career growth: Thrive in an agile space that champions continuous improvement</li><li>Inclusive culture: Your unique perspective drives extraordinary results</li><li>A culture that celebrates individual uniqueness while championing the strength of togetherness.</li><li>Be part of creating sustainable, scalable solutions that make a difference across South Africa's e-commerce landscape.</li></ul><p><br></p><p>At TFS, your growth is our growth. You'll be joining a team powered by Takealot Group's core values.</p><p><br></p><p><strong>This position reports to</strong> : DC General Manager</p><p><br></p><p><strong>Purpose of this position: </strong></p><p>To manage the operations of the Distribution Centre on time, according to customer requirements, and within safety and quality regulations.</p><p><br></p><p><strong>Your responsibilities will include: </strong></p><ul><li>Develop and execute functional operational plans that support business strategy and enable the distribution center to meet budgets, goals, targets, and due dates</li><li>Implement and maintain all required systems, processes, and procedures within the distribution center</li><li>Develop standard operating procedures for all areas and monitor and enforce compliance</li><li>Maximise the efficiency and productivity levels of the operation, ensure compliance with agreed standards, continuously seek to optimize processes, and find value opportunities for the division</li><li>Manage and report on Service Level Agreements (including overseeing management information reports if relevant)</li><li>Perform financial planning, budgeting, forecasting, reporting, and analysis of data for the distribution center</li><li>Build effective, value-adding, transparent relationships with all stakeholders (customers, suppliers, and employees) through regular communication, reporting, and personal interaction</li><li>Evaluate technology and capital requirements as determined by the tactical plan of the division</li><li>Oversee the day-to-day activities of teams within the distribution center, scheduling employees where required, and ensuring optimal productivity</li><li>Produce operational reports for management as required</li><li>Ensure all employees are suitably qualified and trained for their positions</li><li>Ensure that distribution services meet quality standards and customer requirements and that customer satisfaction levels meet agreed targets</li><li>Ensure that all outbound items leave the distribution center within agreed time frames and that all inbound items are packed away correctly and within agreed time frames</li><li>Ensure that all tender-order lead times are adhered to</li><li>Ensure that deliveries are on time as per agreed targets, improving processes where needed, and liaising with service providers to optimize processes</li><li>Manage and report on the operational budget, managing costs to ensure that costs are in line with budget (egpackaging costs, transport costs)</li><li>Ensure that stock discrepancies are minimized by overseeing and putting in place effective Stock Control processes</li><li>Effective management of projects within the distribution center by meeting requirements of projects and adhering to deadlines</li><li>Identify potential risks that might affect the successful operation of the distribution centre, and put strategies and processes in place to mitigate these risks</li><li>Continuously assess processes and systems, and look for innovative ways to improve or introduce new processes, systems, and methods that will assist the distribution center in operating more effectively</li><li>Stay abreast of, evaluate, and implement appropriate modern world-class thinking in terms of distribution to ensure efficient, effective, and world-class operations</li></ul><p><br></p><p><strong>Qualifications:</strong></p><ul><li>Diploma or Bachelor’s degree qualification in logistics/supply</li><li>chain management</li><li>5-8 years of experience in logistics/distribution.</li><li>Experience in managing teams</li><li>Knowledge of relevant legislation, including Health and Safety</li><li>legislation, and labor legislation.</li><li>Knowledge of distribution processes/operations</li><li>Proficient in relevant computer packages and applications</li></ul><p><br></p>
