Seasonal Team Members (160 Hours) Shop Z1-11, Knysna Mall Extension, Knysna, Western Cape

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Key Responsibilities

Seasonal team members will assist with receiving and unpacking stock, merchandising, gift wrapping, and providing excellent customer service. They will support the store team in creating a positive shopping experience during the festive season.

  • Customer Service: Greet and assist every customer with a friendly, positive attitude.
  • Housekeeping: Keep the store clean, tidy, and organized.
  • Merchandising: Ensure displays are neat, eye-catching, and regularly refreshed.
  • Stock Handling: Assist with unpacking, categorizing, and replenishing stock.
  • Book Knowledge: Be an avid reader or display a keen interest in learning about our books and promotions to help customers.
  • Sales Support: Upsell, cross-sell, and recommend alternatives where possible.
  • Security Awareness: Remain alert and vigilant on the sales floor.

Requirements

We are looking for energetic and enthusiastic candidates who:

  • Are 15 years or older.
  • Provide proof of current school attendance (if still in school) or a Matric certificate.
  • Are friendly, approachable, and service-driven.
  • Can work in a busy retail environment and handle pressure.
  • Are physically strong and healthy to assist with stock handling.
  • Are available to work retail hours, including evenings, weekends, and public holidays.
  • Previous retail or customer service experience is an advantage but not essential.
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