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<strong><strong>Job Req<br><br></strong></strong>142689<br><br><strong>Closing Date<br><br></strong>07 November 2025<br><br><strong>Location<br><br></strong>Sandton<br><br><strong>Job Purpose<br><br></strong>To provide client centric reception services to the business to support the achievement of business objectives.<br><br><strong><strong>Job Responsibilities<br><br></strong></strong><ul><li>Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives.</li><li>Participate and support corporate social responsibility initiatives for the achievement of business strategy.</li><li>Add value to Nedbank by identifying opportunities to improve or enhance processes through identifying and recommending improvements and supporting implementation of tools; policies and procedures.</li><li>Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters; websites and attending sessions.</li><li>Understand and embrace the Nedbank Vision and Values by demonstrating the values through interaction with team and stakeholders.</li><li>Ensure that own contribution and participation contributes to the achievement of team goals.</li><li>Create and manage own career through guidance and support of management; department and colleagues.</li><li>Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.</li><li>Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed; experience practised and certifications obtained and/or maintained within specified time frames.</li><li>Ensure knowledge management; continuity and team success through constructive participation in a diverse team and sharing knowledge with team.</li><li>Meet business requests by providing secretarial assistance.</li><li>Facilitate mail delivery by receiving; sorting and distributing mail.</li><li>Maintain a pleasant and professional reception environment by managing the flow of people and prioritising activities.</li><li>Ensure smooth running of meetings by co-ordinating boardroom bookings; catering and preparing rooms. Ensure compliance by adhering to internal and external regulatory requirements; governance and policies.</li><li>Meet financial objectives by co-ordinating activities in line with budget requirements.</li><li>Minimise costs by considering efficiencies and reducing unnecessary expenditure.</li><li>Manage reputational risk by responding to customer related issues in a client centric way.</li><li>Enable the business to achieve their objectives by providing reception support.</li><li>Receive and direct visitors by being professional and client centric.</li><li>Understand and meet stakeholder needs by building and maintaining relationships.</li><li>Deal with client needs by directing calls; handling queries and general assistance.<br><br></li></ul><strong>Essential Qualifications - NQF Level<br><br></strong><ul><li>Matric / Grade 12 / National Senior Certificate <br><br></li></ul><strong>Minimum Experience Level<br><br></strong><ul><li>1 - 2 years secretarial or administration<br><br></li></ul><strong><strong>Technical / Professional Knowledge<br><br></strong></strong><ul><li>Administrative procedures and systems </li><li>Data analysis </li><li>Nedbank policies and procedures </li><li>Nedbank vision and strategy </li><li>Relevant regulatory knowledge </li><li>Business writing skills </li><li>Nedbank culture <br><br></li></ul><strong>Behavioural Competencies<br><br></strong><ul><li>Continuous Learning </li><li>Collaborating </li><li>Decision Making </li><li>Work Standards </li><li>Building Trusting Relationships </li><li>High-Impact Communication </li><li>Planning and Organizing </li><li>Technical/Professional Knowledge and Skills <br><br></li></ul><strong>Please contact the Nedbank Recruiting Team at +27 860 555 566</strong>
