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monday.com is seeking a hands-on, ownership-driven IT Infra & Cloud Engineer to join their global IT team in New York. This role is focused on designing, implementing, and operating the IT infrastructure for the New York office and beyond, working closely with global IT, Security, Automation, and R&D teams. The position involves balancing operational responsibilities with leading infrastructure projects, including network architecture, SaaS administration, cloud environments, and security policy enforcement. The ideal candidate will proactively identify and mitigate risks, and leverage AI-driven tooling for infrastructure operations.
Responsibilities
Manage and administer IT-owned SaaS platforms and management systems at a senior level — including AWS, Azure, GCP, Google Workspace, Okta, Intune, Jamf, Palo Alto, Prisma Access, and ZTNA/SASE solutions
Own and maintain IT-managed infrastructure and network equipment: firewalls, switches, wired and wireless connectivity - ensuring performance, resilience, and security
Partner with IT Cybersecurity teams to implement and enforce security policies, configurations, and compliance controls aligned with organizational standards
Lead and execute infrastructure and cloud projects end-to-end - from planning through rollout - with clear communication, documentation, and stakeholder visibility
Monitor IT systems using observability and monitoring tools (including ThousandEyes) for performance, reliability, availability, and security
Proactively identify and mitigate risks before they impact business operations
Apply scripting, automation, and AI-driven tooling to streamline operational processes, improve security enforcement, and increase efficiency
Collaborate with procurement on license management, usage optimization, renewals, and cost efficiency
Participate in on-call rotations and support critical incidents outside regular business hours when required
Lead 2–3 medium to high-complexity infrastructure and cloud projects annually, with defined scope, deliverables, and execution plans
Requirements
3+ years of hands-on experience in global IT infrastructure and networking - switching, routing, Wi-Fi, VPNs, firewalls
Proven experience with enterprise security platforms: Palo Alto, Prisma Access, Meraki, or similar
Strong experience with SaaS ecosystems: Okta, Google Workspace, Slack, Intune, Jamf
Hands-on experience with cloud infrastructure: AWS, GCP, and/or Azure
Experience with monitoring and network performance tools - ThousandEyes is a strong plus
Scripting ability in Python or similar, with comfort using automation and AI-assisted tooling to improve operational workflows
Experience with backup, disaster recovery, and business continuity systems
Ability to independently analyze complex infrastructure and network issues, devise solutions, and implement changes without compromising system stability
Strong judgment on when to escalate - and how to communicate clearly to both technical and non-technical stakeholders
Comfortable managing multiple initiatives in parallel while maintaining high operational standards
Nice-to-haves
Experience with ZTNA/SASE architectures
Familiarity with zero-trust network access design and implementation
Experience in a high-growth global SaaS environment
Exposure to AI-powered IT workflows or automation platforms (e.g., n8n, Workato)
Benefits
Competitive salary and benefits package
Bonus potential
Eligibility to take part in the company equity incentive program
Monthly stipends for food, wellness, and commuter/remote work
Learning and development opportunities
Award-winning work environment
Employee Resource Groups
Access to resources and education to support team, facilitate conversations, and encourage understanding
