TikTok Shop - Industry Solutions Expert (Fashion/Beauty Cross-border Logistics) - Middlesex

The Cross-Border Logistics Operation team is undertaking the packaged parcel from the merchant, and ensure the smooth warehousing of the parcel through door-to-door pick-up/express delivery. We are looking for a professional to lead the planning and optimization of our overseas warehouse network for cross-border e-commerce. This role is ideal for someone who enjoys combining logistics strategy, data-driven analysis, and automation solutions to build high-performing warehouses that support global business growth.
Key Responsibilities:
- Leverage expertise in fashion and beauty industries to design end-to-end logistics solutions, addressing sector pain points (e.g., seasonal stocking, long turnover, beauty set packaging) using company resources. Cover warehouse network planning, process design, pricing research, and system adaptation; collaborate to meet penetration targets.
- Serve as the core logistics solutions contact, managing the full lifecycle from pre-sales to implementation, including bidding, onboarding, and post-launch profit/loss reviews. Coordinate internal teams (operations, product, procurement) to resolve issues like delays or quality problems, ensuring efficiency and customer experience. Be familiar with the operation of the warehouse; have experience and capabilities in planning & design as well as consumables packaging material management.
- Develop U.S. warehouse networks for industry-specific needs; partner with operations to build logistics systems, finalize SOPs, cost calculations, and product launches. Resolve operational issues to enhance onboarding experience, and drive ongoing solution optimization for better cost, timeliness, quality, and user experience.