Store Associate

Overview

We are looking for a reliable and customer-focused team member to join our growing team at The UPS Store. This role involves assisting customers with shipping, printing, and business service needs while maintaining a professional and efficient store environment.

If you enjoy working with people, solving problems, and being part of a fast-paced retail setting, we’d love to meet you.

Responsibilities

• Provide excellent customer service and assist with shipping and packaging services
• Operate POS system for transactions, including cash and card payments
• Handle incoming and outgoing shipments (UPS, USPS, Amazon returns, etc.)
• Assist customers with printing, copying, scanning, and document services
• Pack items securely following company guidelines
• Maintain a clean, organized, and professional store environment
• Answer phone calls and respond to customer inquiries
• Support daily store operations and opening/closing duties

Requirements

• Strong communication and customer service skills
• Basic computer knowledge and ability to learn POS systems
• Ability to multitask in a fast-paced environment
• Detail-oriented and reliable
• Ability to lift packages (up to 40–50 lbs)
• Previous retail or customer service experience preferred (not required)

Benefits:

• Flexible schedule

Work Location: In person