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From the beginning, Starbucks set out to be a different kind of company—one that celebrates coffee, connection, and community. We are known for developing extraordinary partners who are passionate about quality and guided by service to others.
As a Software Quality Assurance Analyst you will support the delivery of high-quality software solutions by applying QA practices and contributing across the software development lifecycle. You’ll collaborate with both business and technology teams to design, execute, and continuously improve testing processes, ensuring systems meet organizational and user expectations.
Responsibilities
Execute and manage testing activities – Create and execute test cases, document results, and log defects while ensuring traceability and accuracy across testing efforts.
Support quality assurance processes – Participate in requirements and design reviews, develop test scripts, and contribute to structured QA processes and standards.
Collaborate across teams – Partner with developers, analysts, and business stakeholders to support test planning, execution, and defect resolution throughout the SDLC.
Drive quality and continuous improvement – Recommend enhancements to QA practices and support testing activities across projects and production support efforts.
Analyze systems and issues – Perform system and problem analysis for applications, ensuring functionality, performance, and reliability meet expectations.
Requirements
3+ years of experience in software application development and testing
Coursework in Computer Science, Information Systems, Informatics, or equivalent experience
Strong analytical, problem-solving, and organizational skills
Knowledge of software development lifecycle (SDLC) and testing methodologies
Experience with test planning, test case design, and defect tracking tools
Familiarity with cloud technologies (SaaS, PaaS, IaaS) and system architecture concepts
Understanding of relational databases and test automation concepts
Ability to work collaboratively in a fast-paced, dynamic environment
Benefits
medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits
short-term and long-term disability
paid parental leave
family expansion reimbursement
paid vacation from date of hire
sick time (accrued at 1 hour for every 25 hours worked)
eight paid holidays
two personal days per year
401(k) retirement plan with employer match
discounted company stock program (S.I.P.)
Starbucks equity program (Bean Stock)
incentivized emergency savings
financial well-being tools
100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan
