Senior Account Manager – Full time, Night Shift

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Job Description:

  • Serve as the primary point of contact for assigned client accounts
  • Build and maintain strong client relationships and trust
  • Lead client meetings, status updates, and communications
  • Manage client expectations and ensure timely follow-ups
  • Coordinate with internal teams to ensure smooth project delivery
  • Handle client concerns, escalations, and issue resolution professionally
  • Maintain organized account documentation and communication records
  • Identify opportunities for account growth and long-term retention
  • Communicate confidently with U.S.-based stakeholders and executives

Requirements:

  • Proven experience in senior-level account management or client success roles
  • Experience handling enterprise or high-value accounts
  • Excellent spoken and written English with a strong American accent
  • Strong communication, stakeholder management, and relationship-building skills
  • Highly organized, proactive, and detail-oriented
  • Ability to manage multiple accounts simultaneously
  • Tech, SaaS, or software industry experience is a plus
  • Major plus: experience working with clients such as Accenture or similar companies
  • Experience using CRM or project management tools
  • Strong presentation and executive communication skills

Benefits:

  • Flexible work arrangements
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