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Provides prompt and friendly service to customers and assist them when necessary. Operates a cash register and all the duties which correspond to this activity.
Job Responsibilities and Accountabilities:
• Provides prompt, efficient, and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
• Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.
• Operates cash register accurately and scans all product.
• Redeems promotional coupons, food stamps, WIC checks, rain checks, receives cash, checks, EFT transactions, in-store charges and figures discounts, as well as counts back change, issues receipts and Catalina coupons.
• Places merchandise in cart in a neat, organized fashion. Assists courtesy personnel as needed.
• Answers customer questions and concerns and follows-up with appropriate personnel.
• Understands and follows local, state, and company policies on sales of tobacco and liquor.
• Ensures compliance with local, state, and federal guidelines regarding WIC and food stamps.
• Required to know value, look-up numbers, department numbers, and features of items for which money is received.
• Stocks, faces and rotates merchandise, cleans shelves, understands shelf tags, knows location of merchandise in the store and also in the back room, and if available, takes customers to an item.
• Reviews weekly store ad to note price changes and sale items.
• Keeps register area clean and adheres to "5S" standards, ensures adequate supplies are ready and available, and helps maintain the store appearance.
Job Requirements:
• Must be able to carry out detailed but uninvolved written or verbal instructions, deal with a few concrete variables.
• Must have the ability to do arithmetic calculations involving fractions, decimals, and percentages.
• Have the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies verbally or in writing.
• Visual requirements include vision from less than 20 inches to more than 20 feet with depth perception, and field of vision.
• Must be able to work shifts varying in length and time, including nights, weekends, and holidays.
• Good judgment is required for this position as there may be times when direct supervision may not be immediately available.
