Manager, Tailor Shop – Retail Innovation

Job Description:

• Lead financial and operational analysis of Tailor Shop and customization performance and growth initiatives, translating insights into clear, actionable strategies that drive sales, attachment, and experience
• Own the development of executive-ready materials, synthesizing key performance trends, insights, and recommendations for senior leadership
• Lead cross-functional alignment (Marketing, Store Operations, HR, Store Design) to drive execution of Tailor Shop and customization and other active growth initiatives
• Own end-to-end project management of Tailor Shop initiatives, ensuring timelines, deliverables, and milestones are delivered with excellence
• Drive execution of business plans and pilots, tracking performance, identifying opportunities, and optimizing outcomes to maximize ROI
• Champion Tailor Shop as a core growth driver, building deep expertise in customization, retail trends, and consumer behavior to inform strategy and innovation
• Structure complex business questions into actionable analysis, leveraging data to influence decisions across sales, profitability, and key KPIs
• Lead the development and scaling of tools, playbooks, and reporting, enabling consistent and high-quality Tailor Shop execution across stores

Requirements:

• BS in Business, Communications, or related field
• ~4+ years of experience in financial/operational analysis, retail operations, project management, or related roles
• Strong analytical and business acumen; able to translate data into insights and drive decisions across key retail KPIs (sales, profitability, attachment)
• Clear, compelling communicator with strong PowerPoint skills and ability to influence and align stakeholders across multiple levels
• Proven ability to lead cross-functional initiatives and manage multiple priorities in a fast-paced, evolving environment
• Highly organized, proactive, and accountable, with a strong bias toward action and results
• Retail or consumer products experience preferred, with interest in customization, consumer experience, and innovation
• Ability to travel periodically to support store launches, Tailor Shop pilots, and in-market execution

Benefits:

• health insurance
• 401(k) matching
• paid leave
• product discounts
• more designed to help you and your family stay healthy, meet your financial goals, and balance the demands of your work and personal life