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Lead Development Representative (Graduate Opportunity)<br><br><strong>Job Title:</strong> Lead Development Representative<br><br><strong>Location:</strong> Johannesburg, South Africa (Office-based)<br><br><strong>Employment Type:</strong> Full-time | Permanent<br><br><strong>Industry:</strong> Lead Generation | CRM | Business Development<br><br><strong>Level:</strong> Entry-level / Graduate<br><br><strong>About The Role<br><br></strong>Are you a <strong>recent graduate</strong> looking to <strong>start your career while continuing your studies</strong>? Join our growing <strong>Lead Development team</strong> and gain hands-on experience in research, telephonic engagement, and CRM management.<br><br>This is <strong>not a sales role</strong>. Instead, youll focus on <strong>persuasive conversations, accurate data collection, and CRM updates</strong> to support business growth. If you are enthusiastic, detail-oriented, and eager to learn, this role is for you!<br><br><strong>Reporting to:</strong> Lead Development Manager<br><br><strong>Reason for vacancy:</strong> Business growth<br><br><strong>Working environment:</strong> Team-oriented, office-based<br><br><strong>Hours:</strong> 07h30 16h00<br><br>Key Responsibilities<br><br><ul><li>Grow and maintain the organisations CRM database (Zoho) through telephonic and online research. </li><li>Adapt conversations to meet daily and weekly KPI targets. </li><li>Conduct deep research on prospects via Google, LinkedIn, and supplied lists. </li><li>Record accurate information and updates in the CRM system. </li><li>Achieve daily call volume and database quality targets. </li><li>Participate in team events, company outings, and projects. </li><li>Work independently to deliver results while contributing to a collaborative team. <br><br><br></li></ul>Skills & Competencies<br><br><ul><li>Strong attention to detail (your CV must reflect this). </li><li>Clear, confident telephone voice and excellent English communication skills. </li><li>Analytical thinker with problem-solving ability. </li><li>Positive, energetic, and self-motivated with a can-do attitude. </li><li>Ability to spend extended time on the phone updating and verifying data. </li><li>Adaptable to changing environments and processes. </li><li>Punctual, reliable, and committed to continuous learning. <br><br><br></li></ul><strong>Education & Qualifications<br><br></strong><ul><li>Matric certificate essential (non-negotiable). </li><li>Graduate (completed or currently studying part-time towards a degree). <br><br><br></li></ul>Experience & Technical Knowledge<br><br><ul><li>Computer literate with good internet research skills. </li><li>Experience with CRM tools (Zoho preferred) is an advantage. </li><li>Working knowledge of LinkedIn for research and prospecting. <br><br><br></li></ul>What Makes You Successful in This Role?<br><br><ul><li>High levels of EQ (emotional intelligence). </li><li>Methodical, process-driven, and disciplined. </li><li>Comfortable with repetitive telephonic tasks. </li><li>Strong desire to exceed goals and targets. </li><li>A balance of hard work and enthusiasm. </li><li>Approachable, professional, and collaborative. <br><br><br></li></ul>Why Join Us?<br><br><ul><li>Entry-level graduate role with career growth opportunities. </li><li>Exposure to CRM systems (Zoho, Salesforce) and professional development. </li><li>Be part of a supportive, fun, and high-energy team. </li><li>Work for a company that hires based solely on MERIT, regardless of gender, race, or religion. <br><br><br></li></ul>Application Details<br><br><ul><li>Location: Johannesburg, South Africa (office-based) </li><li>Hours: 07h30 16h00 </li><li>Type: Full-time, permanent </li><li>Contact: Tamsin Jatho tamsinj@surtech.co.za<br></li></ul>
