IT Coordinator/ Citizens School, Dubai, UAE id-1574
Job overview
Join Citizens School as an IT Coordinator, where you will support and maintain the school's technology systems, provide frontline IT support, and collaborate on key digital initiatives. Your role will ensure that staff and students benefit from reliable, secure, and innovative IT services aligned with our vision to Inspire, Empower, and Thrive.
Key Responsibilities:
Maintain and manage the school's IT infrastructure (hardware, software, networks, servers).
Provide first-line technical support to staff and students, ensuring timely resolution.
Support the implementation of educational technology tools and resources.
Track and manage IT inventory and asset records.
Assist with software licensing, updates, and version control.
Support IT security measures and data protection protocols.
Conduct basic training for staff and students on IT tools and systems.
Liaise with external IT vendors and service providers.
Troubleshoot and resolve network/system issues in collaboration with the IT Manager.
Maintain documentation of IT procedures and systems.
Support school communication platforms including internet, intranet, and learning tools.
Contribute to the planning and execution of IT projects as directed. Department Planning:
In consultation with the IT Manager:
Contribute to IT development and improvement plans.
Participate in regular team meetings and reviews.
Identify personal professional development opportunities in IT.
Qualifications & Experience:
Degree in Information Technology, Computer Science, or related field (preferred).
Certifications in Microsoft 365, Azure, or related qualifications are desirable.
Basic knowledge of networking, hardware, and troubleshooting.
Experience in educational or similar environments is an advantage.
Familiarity with Mobile Device Management tools (e.g., Apple School Manager, Jamf) is a plus.
Skills & Personal Qualities:
Strong problem-solving skills and attention to detail.
Excellent communication and interpersonal skills.
Ability to multitask and manage priorities.
Proactive, collaborative, and eager to learn.
Professional handling of confidential information.
Commitment to supporting innovation and a positive learning environment.
How to Apply
To apply, please submit the following documents:
Completed Citizens TES Application Form
Up-to-date CV with a recent photograph
Cover letter outlining your suitability for the role
Applications will be reviewed on a rolling basis. Early applications are encouraged.
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Safeguarding Commitment:
Citizens School is committed to safeguarding and promoting the welfare of children and young people. All staff and volunteers are expected to share this commitment.
Diversity & Inclusion Statement:
Citizens School is committed to fostering a diverse, inclusive, and respectful environment. We value applications from all backgrounds, cultures, abilities, and perspectives, and strive to build a team where diversity is respected and celebrated.