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We are looking for a Senior Engineer specialized in Platform Support to ensure the smooth operation and optimization of our infrastructure. The ideal candidate will possess strong expertise in Elastic Stack technologies with a solid understanding of CI/CD pipelines. This role requires the ability to troubleshoot complex issues, implement scalable solutions, and collaborate effectively with cross-functional teams to deliver high-quality services.
Responsibilities: • Provide advanced support for the company's platform infrastructure, focusing on Elastic Stack components. • Monitor system performance, troubleshoot issues, and implement solutions to ensure high availability and reliability. • Collaborate with DevOps and Engineering teams to design and optimize CI/CD pipelines for efficient software delivery. • Automate repetitive tasks and processes to streamline operations and enhance productivity. • Conduct regular performance assessments, identify areas for improvement, and implement optimizations. • Participate in on-call rotation to provide timely resolution of critical incidents. • Document processes, configurations, and best practices to ensure knowledge sharing and continuity. • Stay updated on industry trends and advancements in platform support technologies. • Exposure to Ansible
Requirements: • Bachelor's degree in Computer Science, Engineering, or related field. • Minimum 5 years of experience in platform support or related roles. • Proficiency in Elastic Stack technologies (Elasticsearch, Logstash, Kibana) with hands-on experience in deployment, configuration, and optimization. • Strong understanding of CI/CD concepts and experience with popular tools such as Jenkins, GitLab CI, or CircleCI. • Experience with containerization technologies (Docker, Kubernetes) and orchestration tools. • Proficient in scripting languages like Python, Bash, or PowerShell for automation tasks. • Solid understanding of networking, security principles, and system monitoring tools. • Excellent problem-solving skills and ability to work under pressure in a fast-paced environment. • Strong communication skills with the ability to collaborate effectively with cross-functional teams.
